How to Purchase Tickets

Tickets are available online at Ticketmaster.com, and at all Ticketmaster outlets, including select Kroger stores. To charge tickets by phone, call (800) 745-3000. Tickets will be sold on a first come, first served basis.

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Gate Hours

Friday: 1:00 p.m. EST – 11:00 p.m. EDT
Saturday: 1:00 p.m. EST – 11:00 p.m. EDT
Sunday: 1:00 p.m. EST – 11:00 p.m. EDT

Parking

A limited number of onsite parking spots remain available at 502-638-3834.

Directions to the parking area will depend on which lot you have been given access to. Please reference the map on the reverse side of your parking hangtag for directions and parking lot access. Parking passes for any on-site Churchill Downs parking lot must be purchased in advance through Ticketmaster. No onsite parking access will be sold on the day(s) of the festival.

Off-site parking and shuttles are available in close proximity to Churchill Downs. Off-site parking will be $10 per car per day and will include complimentary shuttle service to the festival grounds. Click here for full details.

Parking for persons with mobility disabilities is available at both on-site and off-site parking locations on a first come first served basis. Guests with a handicapped parking permit must also pay the respective $25 or $10 parking lot access charge to enter the parking area. Once inside the parking lot, reserved spaced will be available near the entrance.

Weather Policy

Festival takes place rain or shine.

Viewing for Persons with Disabilities

Information regarding viewing areas can be picked up at the festival by visiting one of the information stations located near each of the festival entrances.

For General Admission ticket holders, handicapped accessible seating for the HullabaLOU Stage is available in section 117 Row B.  This seating area is accessible from the Paddock Area.  Guests should look for signs directing them to section 117. This area is accessible to persons with mobility disabilities and is available on a first come, first served basis.

For ticket holders with a $95 reserved seat, seating for persons with disabilities will be available in the groom’s box and winner’s circle which can be accessed from the tunnel which leads to the track seats.  This tunnel is located near the Bluegrass stage and also leads to all seats located on the tracks.

For ticket holders with either a $160 reserved seat or a VIP ticket, viewing for persons with disabilities will be located on a platform between the VIP and reserved seat sections.  This area can be access through the tunnel leading to the track seating area.

All other festival stages will feature clearly marked viewing areas for persons with disabilities.

Click here for full ADA progam details.

First Aid

The HullabaLOU Music Festival grounds are staffed with first aid professionals. The first aid facilities are located in the infield near the Fleur de Lis stage, at admission Gate 1, and at admission Gate 17.

Allowed Items

• Two (2) 20-ounce sealed plastic water bottles per person
• Blankets or ground cover (up to 10’ x 10’ in size) 
• Collapsible camping chairs
• Backpacks (medium sized and non-framed)
• Pocketbooks, purses and handbags (subject to search)
• Diaper/baby bags (subject to search)
• Small strollers (ONLY if child is present; not permitted in reserved seating area)
• Binoculars
• Non-professional cameras without a detachable lens

Prohibited Items

There are specific items that cannot be brought into HullabaLOU. Churchill Downs Entertainment (CDE) reserves the right to alter carry-in policies at any time. Prohibited items include, but are not limited to:

• Coolers
• Outside food or drink items; no cans, glass bottles, alcohol or picnic baskets
• Tents
• Cameras with detachable lenses
• Large bags
• Chairs that are not collapsible camping chairs
• Recording devices
• Video Cameras
• Music instruments
• Laser pointers  
• Flags
• Pets
• Chains or chain wallets
• Contraband or weapons including knifes (regardless of permit)

Re-entry Policy

HullabaLOU Music Festival enforces a no re-entry policy. Anyone leaving the facility during the festival will not be allowed to re-enter the facility without purchasing a new ticket. Signs will be posted at each entrance informing guests of this policy.

Lost & Found

During the event, look for all lost items, including children, at the Lost & Found booth. After the event, you can inquire about lost items at Gate 1 at Churchill Downs. Valuables will be held for 30 days and then given to a local charity. CDE will not be liable for any unclaimed items.